Fretwell-Downing Informatics is a driving force within the evolution of digital and networked information provision who specialise in providing practical solutions for the digital library age.

Company Background
Fretwell-Downing Informatics Limited, formed in 1992 is part of the Sheffield based Fretwell-Downing Informatics Group Limited.

FDI upholds the threefold Fretwell-Downing tradition of innovation, dedication to customer care and high standards of service which is the product of 17 years of commercial computing experience in a broad range of markets. Fretwell-Downing Informatics now employs over 55 people with offices in the U.K, USA and Australia. Fretwell-Downing Informatics is a global supplier, operating through a network of specialist distributor organisations to maintain worldwide operations.

Technological Innovation
A cornerstone of the development of the company has been its active participation in a number of leading edge Research & Technology Development (RTD) projects and implementation groups, within the distributed information management and digital libraries development arena.

Unique services FDI offers a wide range of services to it's clients & partners:

proven range of products
full range of customer services: installation, implementation consultancy, training
data conversion services
on-going software development
collaborative development partnerships
pre-competitive research ventures

Customer Care
Quality Certificate . The company's commitment to customer care and quality provides a solid backcloth to every activity. In 1994, fdi achieved quality certification to the ISO 9001 standard using the TickIT Scheme, as part of an on-going quality initiative to improve the company's products and services to customers.In May 2003 the company was accredited with ISO 9001:2000 and the TickIt Guide. The quality initiative has been instrumental in thinking through how to identify and meet customer requirements and how to foster strong working partnerships.

Mission Statement

• To play a leading role in the evolution of digital and networked information provision.
• To provide high quality products and services to meet the requirements of the evolving hybrid library.
• To empower our customers to harness the potential of the digital library within the context of the Information Society.< li>To actively promote the use of open system standards to enable the construction of scalable and sustainable hybrid information environments.
• To build collaborative ventures and strategic partnerships that add value and future proof these services.
• To provide a creative working environment in which to foster and recruit talented professionals with expertise at the leading edge of digital library solutions.

For more information, email us at fdi@fdisolutions.com or call +44 (0)114 281 6040.